eCustomer Care Associate

Company Name:
Job Descriptions:
Eastbay is now hiring for eCustomer Care Associates within our call center. We are looking for positive, energetic team players who have a passion for athletics and helping people! Associates will be responsible for providing excellent service to customers via email, phone and live chat. Associates will also conduct site monitoring; reporting site issues and customer service trends to appropriate personnel in the eCustomer Care Center. Other duties as assigned.
Hours Available
Full Time:
3rd shift availability. Mandatory overtime as needed.
Part Time:
1st and 2nd shift availability. Part-time hours are flexible! We require a minimum of 15 hours per week including 6 hours of availability every weekend (Morning, afternoon and evening availability).
Required Experience:
What we look for:
- High level of typing skills
- Excellent verbal and written communication skills
- Great phone skills
- Great customer service skills
- Ability to multi-task with keyboarding and phone skills required
What we offer:
Increased Wages - Starting out Ful Time at $9.25/Hour and Part Time at $8.75/Hour, with an opportunity to make an additional $2.00/Hour with Premium Pay!
30% discount off of all products
Flexible part time scheduling
Casual dress attire to complement a fun and relaxing work environment
Fully equipped break room with refrigerator, microwaves, vending machines and free coffee
Two 52" flat screen t.v.'s in our break room playing sports 24/7
Opportunity for advancement within the company for both part time and full time employees
A referral bonus program where you have the chance to receive free money
Fun/free perks: Holiday events, food days, give aways, prizes and themed events
Prepare to Win
Keyword: eCustomer Care Associate, Customer Service, Keyboarding, Computer skills, Communication skills, Typing, Multi-task, Sports
From: Foot Locker, Inc.

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